{"id":12,"date":"2026-05-27T10:31:49","date_gmt":"2026-05-27T10:31:49","guid":{"rendered":"https:\/\/metallichub.in\/?page_id=12"},"modified":"2026-05-31T09:22:24","modified_gmt":"2026-05-31T09:22:24","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/metallichub.in\/?page_id=12","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12\" class=\"elementor elementor-12\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-42992607 e-flex e-con-boxed e-con e-parent\" data-id=\"42992607\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31b76a81 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"31b76a81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>\u00a0<\/h1><h2>Refund &amp; Return Policy \u2013 Metallic Hub<\/h2><p>At Metallic Hub, customer satisfaction is our priority. We strive to provide high-quality products and a smooth shopping experience. However, if you are not completely satisfied with your purchase, please review our Refund and Return Policy below.<\/p><p>By placing an order on our website, you agree to the terms outlined in this policy.<\/p><h2>Return Eligibility<\/h2><p>Customers may request a return if the product received is:<\/p><ul><li><p>Damaged during transit<\/p><\/li><li><p>Defective or broken upon delivery<\/p><\/li><li><p>Incorrect product received<\/p><\/li><li><p>Missing parts or accessories<\/p><\/li><\/ul><p>To be eligible for a return, the product must:<\/p><ul><li><p>Be unused and in its original condition<\/p><\/li><li><p>Be returned with original packaging and accessories<\/p><\/li><li><p>Not show signs of misuse, damage, or alteration by the customer<\/p><\/li><li><p>Be reported within 48 hours of delivery<\/p><\/li><\/ul><p>Requests made after the specified period may not be eligible for return or replacement.<\/p><h2>Non-Returnable Items<\/h2><p>The following situations are generally not eligible for return:<\/p><ul><li><p>Products damaged due to improper use by the customer<\/p><\/li><li><p>Products assembled, modified, or altered after delivery<\/p><\/li><li><p>Minor variations in color, finish, or design that may occur due to screen settings or manufacturing processes<\/p><\/li><li><p>Return requests submitted after the return reporting period<\/p><\/li><li><p>Products purchased during special clearance or final sale promotions, unless received damaged or defective<\/p><\/li><\/ul><h2>Damaged or Defective Products<\/h2><p>If your product arrives damaged, defective, or incomplete, please contact our support team within 48 hours of delivery.<\/p><p>To help us process your request quickly, please provide:<\/p><ul><li><p>Order number<\/p><\/li><li><p>Customer name<\/p><\/li><li><p>Clear photographs of the product<\/p><\/li><li><p>Photographs of the packaging<\/p><\/li><li><p>Description of the issue<\/p><\/li><\/ul><p>Our team will review the information and provide an appropriate resolution.<\/p><h2>Replacement Policy<\/h2><p>Where applicable, Metallic Hub may offer a replacement instead of a refund.<\/p><p>Replacement requests are subject to:<\/p><ul><li><p>Product availability<\/p><\/li><li><p>Verification of damage or defect<\/p><\/li><li><p>Approval by our support team<\/p><\/li><\/ul><p>If the same product is unavailable, an alternative solution may be offered.<\/p><h2>Refund Process<\/h2><p>Refunds are approved only after inspection and verification of the returned product or supporting evidence provided by the customer.<\/p><p>Once approved, refunds will be processed through the original payment method whenever possible.<\/p><p>Refund processing times may vary depending on:<\/p><ul><li><p>Banking institutions<\/p><\/li><li><p>Payment gateways<\/p><\/li><li><p>Financial service providers<\/p><\/li><\/ul><p>Customers are advised to allow sufficient processing time after approval.<\/p><h2>Cash on Delivery (COD) Orders<\/h2><p>For Cash on Delivery orders, approved refunds may be processed through bank transfer or another suitable payment method requested by our support team.<\/p><p>Customers may be required to provide accurate bank account details for successful refund processing.<\/p><h2>Cancellation Policy<\/h2><p>Orders may be cancelled before they are dispatched.<\/p><p>Once an order has been processed or shipped, cancellation requests may not be accepted.<\/p><p>Metallic Hub reserves the right to cancel any order due to:<\/p><ul><li><p>Product unavailability<\/p><\/li><li><p>Pricing errors<\/p><\/li><li><p>Payment verification issues<\/p><\/li><li><p>Suspected fraudulent activity<\/p><\/li><\/ul><p>In such cases, customers will be notified and any eligible payment will be refunded.<\/p><h2>Return Shipping<\/h2><p>In cases where a return is approved due to a damaged, defective, or incorrect product, return shipping arrangements may be coordinated by Metallic Hub.<\/p><p>Customers should not return products without prior authorization from our support team.<\/p><p>Unauthorized returns may not be accepted.<\/p><h2>Limitation of Liability<\/h2><p>Metallic Hub shall not be liable for any indirect, incidental, or consequential damages arising from the use of products purchased through our website.<\/p><p>Our liability is limited to the purchase value of the product concerned.<\/p><h2>Policy Updates<\/h2><p>We reserve the right to modify, update, or revise this Refund &amp; Return Policy at any time without prior notice.<\/p><p>Customers are encouraged to review this page periodically for the latest information.<\/p><h2>Contact Us<\/h2><p>If you have any questions regarding returns, replacements, cancellations, or refunds, please contact us:<\/p><p>Email: <a href=\"mailto:metallichuh659@gmail.com\">metallichuh659@gmail.com<\/a><\/p><p>Website: <a href=\"https:\/\/metallichub.in\/\">https:\/\/metallichub.in\/<\/a><\/p><p>Our customer support team will be happy to assist you and resolve your concerns as quickly as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00a0 Refund &amp; Return Policy \u2013 Metallic Hub At Metallic Hub, customer satisfaction is our priority. We strive to provide<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/metallichub.in\/index.php?rest_route=\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metallichub.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/metallichub.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/metallichub.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/metallichub.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12"}],"version-history":[{"count":9,"href":"https:\/\/metallichub.in\/index.php?rest_route=\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":27279,"href":"https:\/\/metallichub.in\/index.php?rest_route=\/wp\/v2\/pages\/12\/revisions\/27279"}],"wp:attachment":[{"href":"https:\/\/metallichub.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}